Your landlord broke the rules. Get your rent back.

The First-tier Tribunal (Property Chamber) can order your landlord to repay up to 24 months of rent if they have committed a qualifying offence. You do not need a solicitor. You do not need a criminal conviction. You need a well-prepared application.

Estimate your RRO award

Maximum is 24 months’ rent. Typical awards are 60–100% of the claim.

Maximum possible award

Potential net recovery

Award amounts are at the tribunal’s discretion. 77–84% of RRO applications succeed. Maximum is the total rent paid during the offence period, capped at 24 months.

Rent Repayment Order

Your landlord broke the rules.

The First-tier Tribunal (Property Chamber) can order your landlord to repay up to

if they have committed a qualifying offence. You do not need a solicitor. You do not need a criminal conviction. You need a well-prepared application.

We build your RRO1 application, draft your supporting statement, and give you an evidence checklist tailored to your specific offence type.

You can apply if your landlord committed one of these offences.

You were a tenant at the time. The offence occurred within the past 24 months. The tribunal must be satisfied

beyond reasonable doubt

that the offence was committed — so strong, organised evidence is essential.

Your landlord rented out a property in an area requiring a licence (HMO or selective licensing scheme) without obtaining one. This is the most common RRO ground.

Illegal eviction or harassment

Your landlord physically removed you, changed the locks, removed your belongings, or harassed you to leave without following the legal possession process.

Banning order breach

Your landlord is subject to a banning order made by the court following a housing offence conviction, and has continued to let property.

Improvement notice breach

Your landlord failed to comply with an improvement notice or prohibition order issued by the local authority regarding the condition of the property.

Violence to secure entry

Your landlord or their agent used or threatened violence to gain entry to the property without your permission.

Renters' Rights Act breach

Your landlord breached provisions of the Renters' Rights Act 2025 that carry the right to an RRO — including certain retaliatory eviction actions.

From offence identified to tribunal application.

We handle the paperwork. You submit to the Property Chamber and attend any hearing.

Tell us what happened

Answer questions about the property, the offence, and your tenancy dates. We identify which qualifying ground applies and calculate the maximum award.

We draft your RRO1 application

The system generates your Form RRO1, your supporting witness statement, and a tailored evidence checklist — what documents to gather and how to organise them.

Submit and prepare for the hearing

You file directly with the First-tier Tribunal (Property Chamber). We give you a step-by-step guide to what happens next, including how to present your case at any hearing.

What’s included at £147

Everything to build and submit your RRO.

RRO1 Application Form

Generated and pre-filled from your answers. Covers all required fields including offence details, tenancy period, and rent amounts.

Supporting Statement

A structured witness statement setting out the facts of your case in the format the tribunal expects.

A tailored list of documents to gather — tenancy agreement, rent receipts, licensing search results, correspondence — based on your specific offence type.

A worked calculation of the maximum and likely award, including relevant precedents from similar tribunal decisions.

Tribunal Procedure Guide

Step-by-step guide to submitting to the First-tier Tribunal (Property Chamber), responding to any landlord defence, and what to expect at a hearing.

Legislation Reference Pack

The relevant statutory provisions, grounds, and definitions — extracted and formatted so you can cite them in your application without needing to read the full Act.

Simple, fixed pricing

One price. One case. Everything included.

No subscription. No hidden extras. £147 covers everything from your first answer to a tribunal-ready application.

RRO Builder — per case

One-off · this case only

Beta · Full launch coming soon

Tribunal application and hearing fees are set by HMCTS and paid separately — see the RRO1 form (section 10) for current fee amounts. Joint applicants on the same tenancy agreement are charged one fee between them.

RRO questions answered

Your landlord broke the law. Claim it back.

Start My Claim prepares your RRO application from your answers. Fixed fee. No solicitor. Tribunal-ready in under an hour.

Beta · Fixed fee per case · No solicitor needed

Time limit: 24 months.

Your application must be made within 24 months of the landlord’s last offence under the Renters’ Rights Act 2025. Do not delay — once the period expires the tribunal cannot accept your application.

Sources: Renters’ Rights Act 2025, ss.40–55 (Rent Repayment Orders) · Housing and Planning Act 2016, Part 2 · Housing Act 2004, ss.72–75 · First-tier Tribunal (Property Chamber) Rules 2013 (SI 2013/1169) · Williams v Parmar [2021] UKUT 244 (LC) (award discretion) · MHCLG: Rent Repayment Orders: Guidance for Tenants (2024)