You run your case. Our system does the heavy lifting.

Start My Claim is self-service legal software trained on UK employment, housing, civil and financial complaint law. You stay in control throughout — every letter goes from you, in your name. We give you the structure, the documents, and the case-aware guidance to do it properly.

Our system does the heavy lifting.

What you do · What we do

Knowing exactly where the line is matters. It sets your expectations, keeps your case under your control, and is the reason our pricing is fixed.

Do the heavy lifting

Why this matters legally.

Because we are software you control — not a regulated representative — we are not a Claims Management Company under FCA rules and not a law firm under SRA rules. Your statutory protections come from the law (Consumer Rights Act, Limitation Act, CPR, etc.), not a contract with us. That is also why we do not take commission.

Not generic AI. Specialist UK legal AI.

ChatGPT will give you a confident-sounding answer that is six months out of date and might cite a case that does not exist. Our AI is different — built for one job, kept current, connected to your case.

Built specifically for UK law

UK employment law, civil procedure (CPR), and FCA financial complaint rules. Not generic legal knowledge from across jurisdictions.

Updated every April when new statutory figures come in (the £751 weekly cap, £123,543 compensatory cap, court fees). Generic AI may be six months out of date.

Verified citations only

Cites real statutory references and real case law (BHS v Burchell, Polkey v AE Dayton, Vento bands). Generic AI will hallucinate plausible-sounding cases that do not exist.

Connected to your case

Your salary, employment dates, what you have already done, your evidence. Generic AI gives you generic answers because it does not know any of that.

Court-format documents

Outputs in the exact format the court, ET, or FOS expects — ET1, N1, particulars of claim, witness statement, FOS complaint pack. Generic AI gives you prose, not forms.

Built by people who have been through it

Our founder went through the tribunal process himself. The AI was built around the gaps he experienced — the lonely 1am moments where you do not know what comes next.

From "I don't know where to start" to filed.

The five stages of any case, regardless of which track. You can stop at any stage — many disputes settle before reaching court.

Tell us what happened

8-10 structured questions about your situation. Takes about 10 minutes. We identify which claims you can bring and which deadlines apply to you.

Try to resolve it first

Letter Before Action (small claims) or formal grievance (employment) or bank complaint (scam refund). Most disputes settle here — fixing the problem without going to court is always cheapest and fastest.

If they do not resolve, we draft your ET1 / N1 / FOS complaint from your facts. You review, sign, and file. We track every deadline so you never miss one.

Mediation or settlement

For small claims, HMCTS mediation is mandatory before a hearing — we prepare you for the call. For ET, ACAS conciliation runs alongside. Many cases settle here.

Hearing or final decision

If it goes the distance, we prepare your bundle, witness statement, cross-examination notes, and skeleton argument. You attend the hearing or video call and give your evidence. We tell you exactly what to expect.

How it works — in detail

Free to start. No card needed. Pick the route that fits your situation.