Your landlord broke the law. Claim back up to 24 months’ rent. Keep every penny.
Solicitors charge thousands to bring a Rent Repayment Order — often as a percentage of your award. We charge £269 flat.
Renters’ Rights Act 2025 — the award cap doubled to 24 months’ rent. You have 12 months from the offence to apply.
Rent Repayment Order — Self-Representation
Your landlord broke the law.
Claim back up to 24 months’ rent. Keep every penny.
We build your RRO application, evidence bundle and supporting letters. You file at the First-tier Tribunal yourself. No percentage. No subscription.
One payment. 14-day refund guarantee.
RROs apply when your landlord broke housing law.
Under the Housing and Planning Act 2016 and the Renters’ Rights Act 2025, the following offences trigger a Rent Repayment Order:
Property let without an HMO licence or selective licence where one was required.
Evicted without a court order, or after serving a Section 21 notice after abolition.
Interfering with your quiet enjoyment, entering without notice, cutting off utilities.
Breach of improvement notice
Landlord failed to comply with a council improvement or prohibition notice.
Re-letting after Ground 1/1A
Evicted on grounds of landlord moving in, then re-let within 12 months.
Banning order breach
Landlord let to you while subject to a banning order.
Not sure if your situation qualifies? Use the triage tool below — it takes 60 seconds and costs nothing.
Free — no sign-up needed
Check your eligibility in 60 seconds.
Tell us what happened and we will tell you whether you appear to qualify for an RRO — no card, no email.
Everything you need to file and run your RRO.
RRO Application (T1/RRO1)
Compiled from your answers. Formatted to the First-tier Tribunal Property Chamber requirements.
Organised, tabbed evidence pack — tenancy agreement, rent records, licence check results and offence documentation.
Letter Before Application
Formal letter to your landlord before you file. Often prompts a settlement offer.
Landlord Register Check
We check the public registers for your landlord and property and attach the results to your bundle.
Reads letters from the other side, explains what they mean and drafts your responses throughout.
Watches your 12-month window and tribunal timetable. Tells you what is due and when.
The Property Chamber is built for people without solicitors.
The First-tier Tribunal (Property Chamber) is designed to be accessible without legal representation. RRO hearings are relatively informal. What matters is a clean, well-organised application with the right evidence attached. We handle the paperwork. You present your case.
Real cases. No lawyers.
Unlicensed HMO · Bristol
Post-abolition Section 21 · Birmingham
From customer feedback and representative user experiences. Surnames shortened where requested. Individual outcomes vary.
“If the law is on your side, you should have the tools to use it — whether you can afford a solicitor or not.”
Start My Claim was built by Paul Keene, who has represented himself three times in the UK legal system — small claims court (filmed for BBC One), through his own divorce, and through his own employment tribunal. He built the tool he wished had existed.
Paul Keene — Founder, Start My Claim
Flat fee. You keep every penny of your award.
Claims companies (CMCs) take up to 40% of your RRO award — that can be thousands of pounds on a large claim. We charge a flat fee and take nothing.
No subscription. No percentage of your award. 14-day refund guarantee.
You have 12 months from the offence.
Start your RRO application today. Up to 24 months’ rent — yours to keep entirely.
Start My Claim is self-service software, not a law firm.