Question 1

I’ve had a letter and I don’t understand a word of it.

Accepted Answer

Reads it and tells you, in plain English, what they are actually saying — and which bits you have to answer.

Question 2

Have I even got a case?

Accepted Answer

Checks your facts against the relevant law and shows you where you stand — and what would strengthen it. Before you spend a year finding out.

Question 3

They hold all the evidence. I have almost none.

Accepted Answer

Sends a subject access request. Everything they hold on you, free, within a month, whether they want to or not.

Question 4

They’ve offered me money. Is it any good?

Accepted Answer

Prices the offer against what the claim is actually worth — before you answer, rather than after.

Question 5

I have to stand up and question my old boss.

Accepted Answer

Builds your questions from the documents, in the order a tribunal expects to hear them.